At Collective Gyms, we strive to provide our members with quality fitness services and facilities. We understand that circumstances can change, leading you to modify your membership status. This policy outlines the terms and conditions related to the cancellation of your gym membership.

Cancellation Process

Notification: To initiate a cancellation, members must submit a written notice to Collective Gyms at least 15 days before their next membership billing date. This can be done via email to “support@collectivegyms.com or through direct message on our Instagram page “@collectivegyms”.

Final Payment: Any outstanding dues must be settled before the cancellation can be processed. If your cancellation request is within the 15-day notice period, one final payment may be charged.

Refunds: There are no refunds on memberships, unless there was a double charge or error on our part